At Bethel Computech, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase products, or interact with our services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information including:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Company name (if applicable)

Technical Information

When you access our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Cookies and analytics data

Order & Service Information

We may collect details related to:

• Products purchased
• Warranty claims
• Customer support requests
• Service history
• Communication records

2. How We Use Your Information

Bethel Computech uses collected information to:

• Process and fulfill orders
• Provide customer support
• Manage warranty and service requests
• Improve website functionality and user experience
• Send order updates and service notifications
• Prevent fraud and unauthorized activity
• Comply with legal obligations

We may also use your email or phone number to send promotional offers, updates, or newsletters. You can opt out at any time.

3. Payment Information

Payments made through our website are processed securely through trusted third-party payment gateways.

Bethel Computech does not store complete debit card, credit card, UPI PIN, or banking credentials on our servers.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance browsing experience

Users may disable cookies through browser settings; however, certain website features may not function properly.

5. Sharing of Information

Bethel Computech does not sell or rent customer personal information.

We may share information only with:

• Shipping and logistics partners
• Payment gateway providers
• Authorized service providers
• Government authorities when legally required

All third-party partners are expected to maintain confidentiality and data security.

6. Data Security

We implement reasonable administrative, technical, and security measures to protect customer information against:

• Unauthorized access
• Misuse
• Loss
• Alteration
• Disclosure

While we strive to protect your information, no online transmission or storage method can be guaranteed completely secure.

7. Customer Rights

Customers may request to:

• Access their personal data
• Correct inaccurate information
• Update account details
• Delete personal information where legally permitted
• Withdraw marketing communication consent

Requests may be submitted through our customer support channels.

8. Third-Party Links

Our website may contain links to third-party websites or services.

Bethel Computech is not responsible for the privacy practices, policies, or content of external websites.

Users are encouraged to review third-party privacy policies before sharing personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from minors.

10. Data Retention

We retain customer information only for as long as necessary to:

• Complete transactions
• Provide warranty and support services
• Meet legal and tax obligations
• Resolve disputes

After the required retention period, information may be securely deleted or anonymized.

11. Limitation of Liability

Bethel Computech shall not be held liable for unauthorized access, data breaches, or losses caused by circumstances beyond reasonable control, including cyberattacks, technical failures, or third-party service disruptions.

12. Changes to This Privacy Policy

Bethel Computech reserves the right to update or modify this Privacy Policy at any time without prior notice.

Updated versions become effective immediately upon posting on our website.

Customers are encouraged to review this page periodically.

13. Contact Information

For questions, concerns, or privacy-related requests, please contact:

Bethel Computech
Email: support@bethelcomputech.com
Phone: +91 8951771007

Location: Bengaluru, Karnataka, India

14. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Republic of India.

Any disputes arising under this policy shall fall under the jurisdiction of the courts located in Bengaluru, Karnataka.